Your EAN network speeds are dependent upon your line of sight to the tower. The speeds of our plans are uncapped, giving customers the opportunity to reach speeds of 25+ MBPS. However, your speed will be entirely dependent on your antenna's internal signal levels.
To check your current connection speed go to www.fast.com
If you are not getting desirable speeds, you will want to check your signal strength. You can do this by following the steps on page 4 of your setup guide. Below is a link to the setup guides for our most common devices:
Setup guides for all currently supported models.
Check your signal levels and ensure they are within the optimal range. If they are not, relocate your device until they are. NOTE: You may have to increase the height of your equipment.
Also, as you have a shared speed among all of your devices, when having multiple devices sharing a set speed of bandwidth you will notice a drop in speed due to your internet usage. As you may know, the speeds set on our network are not guaranteed and may vary based on your situation.
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