🟢 COMPLETED: NMU Golf Course - 09/10/2024

Status: Completed (Monitoring)

Outage Time (EST): 7:00AM - 8:00PM

Timeline (all times are EST):

09/10/2024 @ 5:06 PM - The site has been replaced. The crews are performing some final tests and we will monitor to make sure the site is working as expected. If your device is offline, please power cycle the LTE device.

09/10/2024 @ 7:54 AM - Crews are onsite performing the replacement. Site is offline.

09/09/2024 @ 9:00 PM - Users have been notified.

09/08/2024 @ 8:08 PM - Users have been notified.

09/03/2024 @ 12:42 PM - The NMU Golf Course broadcast site replacement has been scheduled for replacement on September 10th, 2024. Users have been notified.

Description:

On September 10th, 2024, NMU will be upgrading equipment that will require the site to be offline. This work is required as part of the FCC’s Secure and Trusted Communications Networks Reimbursement Program.

During this window, crews will remove the antennas and other equipment on the site and replace them with new equipment. NMU is working with our construction partner to make the replacement as quick as possible, but we want you to be prepared for an EAN internet outage during that day. We understand how important your internet service is and have taken additional measures to restore service as quickly as possible. We apologize for the inconvenience and appreciate your understanding as we work to improve service and reliability. 

If you have any questions, please contact our support team at eansupport@nmu.edu. Again, we apologize for the outage window. Please know that we are working to make this as quick as possible. We will provide additional notifications leading up to the start date. If the weather is poor, we will adjust the schedule as necessary. We will let you know about this change if needed.